Our online store presents only original products accompanied by an official manufacturer's warranty. Warranty service is free. You can find out more about the conditions of warranty service and the addresses of service centers by using the telephone numbers indicated on our website.

Terms of warranty service

Warranty conditions are usually contained in the operating documents that come with the product. They establish not only the specifics of warranty service, technological requirements regarding the quality of the received product, but also the norms that the buyer must follow during the operation of the product.

IMPORTANT! Warranty service may be refused if the buyer has violated the operating conditions.

Warranty service DOES NOT EXTEND to the product:

1. conditions of operation, storage, transportation of which were violated,

2. on which there are mechanical and other damages that occurred as a result of careless behavior of the buyer,

3. which was subject to arbitrary repair,

4. if it was used to perform tasks that do not correspond to its functional purpose.

Particulars of the warranty service process

To receive warranty service, you must contact us and provide a document certifying the purchase of the product in our store. The product is accepted by our warranty department for diagnosis and determination of the causes of the malfunction. If the buyer does not comply with the requirements described above, the warranty becomes void. If a factory defect is detected, we guarantee repair or replacement of the defective element.

You can send your appeals or complaints about quality to the specified e-mail address or by calling us on the phones indicated on the website.